Privacy Policy

Last Updated: December 7, 2025

Thank you for visiting Bonsai Lab (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.

Information We Collect

We collect information in the following ways:

Information You Provide to Us

This may include:

Name
Email address
Shipping and billing address
Payment information (processed by third-party payment providers)
Messages or inquiries submitted through contact forms
Product reviews, photos, or other user-generated content

Information Collected Automatically

When you browse our website, we automatically collect certain information, such as:

IP address
Browser type and version
Device information
Pages viewed and time spent on the site
Cookies and tracking technologies (e.g., analytics tools)

Information from Third Parties

We may receive limited information from payment processors, marketing platforms, or analytics providers, depending on your interactions with our site.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases or customer support inquiries
Improve website functionality and user experience
Send promotional emails or updates (only with your consent)
Analyze trends and optimize our marketing efforts
Prevent fraud and ensure security

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Personalize your browsing experience
Track usage patterns for analytics
Remember your preferences

You can choose to block cookies through your browser settings, but doing so may affect certain site features.

How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties who help us operate our business, such as:

Payment processors
Shipping carriers
Email marketing platforms
Analytics tools
Website hosting providers

These partners only receive the information necessary to perform their services and must protect your data in accordance with applicable laws.

We may also disclose information if required to comply with legal obligations or protect our rights.

Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection.

Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing emails at any time
Restrict or object to certain types of data processing

To exercise these rights, please contact us at the email listed below.

Children’s Privacy

Our website and products are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.

International Users

If you access our website from outside the United States, your information may be transferred to and processed in the U.S.

By using our Services, you consent to this transfer.

Links to Third-Party Websites

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by the “Last Updated” date at the top of this page.

Continued use of the site after changes indicates acceptance.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Bonsai Lab

Email: admin@thebonasilab.com

Website: www.thebonsailab.com